Peace-of-mind and protection for your technology.
Technology systems can sometimes experience disruptions, but with World Wide Stereo's SmartCare monitoring, you can protect yourself from issues before they arise. From proactive monitoring and remote fixing to easy system reset – we have you covered.
Whether most of your network connected devices are up and running.
Health of many connected AV devices and other connected systems such as surveillance cameras.
Internet up/down state and average upload/download speeds.
Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).
Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).
Toasters, major home appliances (yet), pets, kids, plant life or threats from zombies.
|Best for High-End Residential & Businesses|
|Best for Residential|
Billed in 30 min increments at $150/hr. per tech during normal business hours, M-F, 8:30am-4:30pm EST.
|Within 72 hours||Within 48 hours||Within 36 hours|
Billed in 30 min increments at $100/hr. per tech during normal business hours, M-F, 8:30am-4:30pm EST.
|24 Hours||SAME DAY||SAME DAY|
|Discounted Service Call Rates
25% off regular rates.
|Reactive Remote Monitoring
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
|24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.
|24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
|Proactive Tech Monitoring
We’ll proactively monitor your technology system and troubleshoot potential issues before they arise.
|Priority Scheduling & Service
We’ll prioritize you to the front of the queue.
|Annual On-Site Health Check and Tune Up
We’ll come out annually to make sure your gear is in ship shape, firmware updates complete, wires managed cleanly, and any upgrade recommendations made proactively.
By signing up for a World Wide Stereo SmartCare Plan, you agree to our Service & Support Terms & Conditions.
Service is available to non-members during normal business hours, M-F, 9 am-5 pm EST. Regular labor rates apply to on-site visits. Scheduling is subject to availability.