Home Theater Systems Buying Guide
Smart Care Plans
Next level home technology management, at your service.
Our dedicated Client Services team is committed to supporting you and your family long after your project is complete. Through our Smart Care Service Membership Plans, we offer a range of scalable home technology management solutions tailored to your unique system and lifestyle. Our proactive care models are thoughtfully crafted, based on over 40 years of unmatched client support, and provide you with the confidence that you're getting the most enjoyment out of your audio, video, home network, and Smart Home technologies for years to come.
On-Site Wellness
Starting at $948/year*
Protect your investment by ensuring your system is properly maintained to perform at its optimal level. We will provide continued in-home tuning and system adjustments at set time intervals tailored to your unique solution.
✓ Equipment Inspection & Calibration
✓ Firmware & Software Updates
✓ Preventative Maintenance & Client Training
✓ Rapid Response Time
✓ Prioritized Scheduling
Remote Network Monitoring
Starting at $372/year*
Remote monitoring takes a proactive approach to service that not only maximizes your network uptime, it enables us to detect, diagnose, and oftentimes resolve problems without the need for an on-site service call.
✓ System Monitoring & Health Checks
✓ Remote Management & Troubleshooting
✓ Rapid Response Time
✓ Prioritized Scheduling
Ready for a better technology experience?
Our team of technology experts can answer any questions you might have and help you select the right membership for you.
1-866-961-7781
# On-Site Wellness
Starting at $948/year*
*Annual pricing and on-site visit time based on system size and complexity.
Rapid Response Time
Enjoy quick access to on-site service.
Prioritized Scheduling
Jump to the front of the line with prioritized scheduling.
Just as a vehicle needs regular wellness checks and maintenance to maximize performance levels and protect your investment, the same is true with your home technology systems. With our On-Site Wellness Plan, we provide continued tuning and system adjustments at set time intervals based on your unique solution. Plus, as new features and enhanced performance options are introduced or updates to software and firmware become available, we will take a proactive approach to ensuring you are equipped with the latest technology upgrades. Any issues you may encounter with your system will be resolved quickly and efficiently through fast and reliable on-site support.
What's Included:
- Full system testing, equipment inspection, and performance calibration
- Programming inspections, updates, and security checks for your network and streaming services
- Smart Home Automation and integration point inspection and programming optimizations
- Equipment cleaning and cable management
- Refresh all standard batteries and recycle the old
- Control connection check (flasher placement, etc.)
- System Review, Documentation, and Client Training for you and your family
- Priority access to on-site support technicians and preferred labor rates
- And more
Sign up or renew your subscription below. Not sure which plan is right for you? Contact us.
# Remote Network Monitoring
Starting at $372/year*
*Annual pricing based on system size and complexity.
Expert Remote Support
Enjoy quick access to remote troubleshooting and on-site service visits scheduled at your convenience.
Proactive Monitoring
Our team will efficiently pinpoint problems and resolve them with more accuracy and speed than ever before.
Our Remote Monitoring plan provides you with enterprise-grade-level service, support, and the peace of mind that comes with knowing our team of experts is monitoring the functionality and connectivity of your systems.
We will monitor and manage your network remotely and proactively, quickly resolving connectivity issues in real-time, so that all of your devices stay online and perform at their optimum level. If there’s an issue, we’re there. If we are unable to resolve a problem remotely, priority advanced support is available for programming and on-site service.
What’s Included:
- System Monitoring and Network health checks
- System summary and notifications of events
- Remote management and troubleshooting
- Ongoing diagnostics
Sign up or renew your subscription below. Not sure which plan is right for you? Contact us.
Not ready for a membership?
On-site only support is available to non-members during normal business hours. Regular labor rates apply to on-site visits. Scheduling is subject to availability.
