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Open Positions:

#Field Service Technician

Location: Hatfield, Pa
Job Type: Full-time, Tuesday - Friday, 7:00am - 5:00pm.* Working outside required.
*Due to the needs of the business, night and weekend work may be required.

General Overview:

World Wide Stereo, a leading provider of emerging technologies, is seeking a Field Service Technician to join our growing Custom Installation Department.

Are you a hard-working individual that is passionate about Information Technology and Audio/Visual systems? Do you enjoy the opportunity to learn and face new challenges? If so, you may be the perfect fit for our team.

World Wide Stereo is an industry leader in customized residential technology solutions. For over 40 years, our focus is to provide our customers with simple-to-use solutions of the latest A/V and environmental controls. We pride ourselves on having driven and collaborative teams: exceptional people delivering exceptional results! Join our diverse group of highly talented individuals who contribute to World Wide Stereo’s fast paced, and supportive work environment.

Position Responsibilities:

- Lead a team that performs onsite audio-visual equipment installation:

  • Rough-In wiring
  • Speaker installations (Floor Standing, Bookshelf, Architectural, etc.)
  • Flat panel installations (Static, Tilting, Articulating on Dry Wall).
  • Front Projection system installations (On-Wall Screen / On-Ceiling Projector)
  • Basic or Advanced calibration of audio and video equipment (Ex. Dirac)
  • Basic or Advanced networking installations (Enterprise gateways with multiple VLANs, Managed switches, and Controller driven Wireless Access Points).
  • Advanced control system setup and programming (ex. URC TRC or Savant systems).
  • Basic or Advanced shade or lighting installations and programming. (ex. Lutron Caseta, RadioRa2 Select, RadioRa2, Radio Ra3, Homeworks QS, and Homeworks QSX).
  • Installation and Programming of IP-based Camera systems
  • Power Management
  • Equipment set up
  • Basic or Advanced On-Wall and freestanding equipment rack installations

- Perform wire path pulls and wire terminations of the following wires:

  • Indoor and Outdoor Speaker Cable / HDMI / Category Wire (Cat5e, Cat6, Cat6a) / RG6 (F connector, RCA, BNC) / Fiber   Optic cable / Lighting and Shade power or control wiring.

What do we need you to bring to the table?

  • Can be counted on to lead an installation team for complex installations.
  • A self-starter
  • Plans and executes complex team driven installations.
  • Ability to direct and assign tasks and following up on completion and accuracy of tasks.
  • Ability to multitask and prioritize workload with above average time management skills.
  • Ability to listen, communicate, and manage expectations.
  • Accurately recording work performed and onsite job notes for internal record keeping.
  • An understanding of all phases of residential installation work (Rough in, Trim, Final, and Service)
  • Ability to perform retrofit wiring
  • Ability to troubleshoot advanced systems including programming and networks.
  • Working knowledge of residential network installations, including wired and wireless solutions.
  • Furthers professional knowledge with hands-on classes or online trainings.
  • Knowledge of mobile operating systems including Apple iOS and Android.
  • Knowledge of PC operating systems and Microsoft Office products (Word, Excel, Teams, etc.)

The Complete Package: 

We offer an incredible work environment, and provide extensive, manufacturer-sponsored training on all the products we sell, giving you an opportunity to grow and develop your skills. We provide excellent benefits, including paid time off, health, dental, and vision insurance, long-term disability coverage, a 401(k) plan with a company match, and discounts on our products!

  • Medical, Dental, and Vision Plans
  • 401 (k) Plan with Company match available
  • Long Term Disability
  • Flexible Spending Accounts
  • Paid Time Off
  • Career Progression
  • Tool Allowance
  • Employee discounts on really cool gear!
  • Company vehicle

Is this you? Send your resume, compensation requirements, and the reason why we should hire you to