Our Process

Our project planning, design, and development process is all about you. We will get to know your preferences, the way you live, work, and how you enjoy your space - to ensure we deliver an intuitive, reliable, and awe-inspiring result for you and your family. You can be as involved as you want or we can present a completely turn-key solution. Our goal is maximum enjoyment with exceptional functionality. Together we can bring your vision to life, crafting a system tailored to your wants and needs and within your budget. With a team of experienced and highly-skilled project managers, technicians, and programmers, you can expect meticulous work and a clean job site. And with our dedicated Client Services Team, you can trust us to support you and your family long after the project is complete. Can’t wait to get your project started? Schedule an in-home consultation and discovery meeting with our award-winning system designers today.

Dedicated Home Theaters
Gaming & Media Rooms

Whole House Audio
Acoustic Treatments
Motorized Shades & Custom Window Treatments

Car & Marine Audio
Outdoor Music, TVs, Lighting & Wi-Fi
If you don’t see something here, but you can dream it, just ask!

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Discovery Meeting

Our product experts and system designers offer a customized and comprehensive approach to project planning. You'll meet one-on-one, where we'll discuss how we can bring your vision to life in one room, or your entire home. We will listen and discuss your goals, objectives, and budget, take a virtual tour and analyze your space and existing wiring/network set-up, and get to know your interests and style. This will allow us to gain an understanding of your lifestyle, preferences, and the intended purpose of your space, so that we can craft the perfect system and user interaction for you. Together, we will review and align on a preliminary scope of work, timing, and budget. Not sure where to start with your budget? Try our budget calculator, a tool built by the Home Technology Association (HTA) to provide a realistic, unbiased budget range for your project.

Design & Project Development

We will work with you (or your architect, contractor, or designer) to refine the details and educate you on current entertainment and control options. Our Design First process thoughtfully identifies preferences and possibilities from the very beginning to ensure we're crafting solutions you will actually use and enjoy, and that won't needlessly disrupt your environment, architecture or interior design. After discovery, we will present you with a detailed proposal and timeline tailored to your needs. Our in-house designers, project managers, and support staff will be with you from the beginning of your project and available to support you long after completion.

Installation & Programming

Our dedicated client services team not only meticulously installs, programs, and calibrates your system, but they will ensure you are comfortable with your new system and trained on how to use it.

Service & Support

Our dedicated Client Services team is committed to supporting you and your family long after your project is complete. Through our Smart Care Service Membership Plans, we offer a range of scalable home technology management solutions tailored to your unique system and lifestyle. Our proactive care models are thoughtfully crafted, based on over 40 years of unmatched client support, and provide you with the confidence that you're getting the most enjoyment out of your audio, video, home network, and Smart Home technologies for years to come.