Coverage depends on the type of warranty plan you choose.

Breakdown Plans provide comprehensive protection including:

• Mechanical or electrical breakdowns and power surges
• 100% coverage for parts and repairs
• Protection against wear & tear affecting functionality
• Replacement or reimbursement if repair isn't possible
• Flexible cancellation with pro-rata refund
• 24/7 support and quick 5-minute online claims filing

Accidental Damage Plans include everything in Breakdown Plans, PLUS:

• Coverage for sudden, unforeseen accidents like drops and liquid spills

Both these plans offer you extended coverage beyond what's offered by the manufacturer warranty.

A product protection plan protects your investment against a vast range of issues for an extended period, giving you peace of mind while using your product. If something happens, it ensures you always get your investment's worth of enjoyment from the product.

Different coverage plans protect against different issues — from mechanical breakdowns and power surges to accidental damage like drops and spills. You'll have 24/7 support, quick online claims filing, and if we can't repair your product, we'll replace or reimburse it.

Once you have your product assembled and it's initially working fine, if you then experience any product-related issues covered under your SureBright protection plan, simply file a claim on SureBright's customer portal.

Based on the product condition and coverage terms your product usually gets repaired or replaced. However, in the rare case that a product can't be replaced or repaired, you get reimbursed for the product.

Yes. You can cancel your plan within 30 days of purchase to receive a full refund. Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms.

You can file a claim by any of the following steps:

a. Log in to SureBright's Customer Portal and file a claim with just a few clicks.

b. Contact SureBright directly via support@surebright.com or +1 855-306-4874 for assistance.

When you buy a warranty plan, SureBright sends all the coverage details, including the steps to file a claim. Make sure to check your spam and promotions folders.