Sony WI1000XM2 Wireless Neckband Earbuds with Noise Cancelling

$298.00 OR

Out of Stock

More Product Details

Our product experts are here to help

Questions? We're here to help.

Model: WI1000XM2/B UPC: 027242916050 Item: 3138

Product Information

Separate yourself with industry-leading noise canceling in a comfortable design. The flexible neckband design moves with you for up to 10 hours of battery life on a single charge. With quick charging capabilities, air pressure optimization, and Google Assistant & Amazon Alexa integration, The WI-1000XM2 headphones are perfectly equipped for the everyday.


  • Industry-leading noise canceling with HD Noise Canceling Processor QN1
  • Newly-designed flexible, comfortable neck band for all-day listening
  • Battery life up to 10 hours (with 10min quick charge for  80min of play time)
  • Activate your voice assistant with a simple touch
  • “Sony | Headphones Connect” APP for Android /iOS to control your ambient sound settings
  • Smart Listening by Adaptive Sound Control automatically adjusts ambient sound to your activity
  • Ambient Sound Mode lets you hear essential sounds while listening on the move
  • Atmospheric Pressure Optimizing delivers optimal sound at high altitudes
  • Easy hands-free calling at the touch of a button
  • Magnetic earbuds for easy, tangle-free storage



  • Battery Life (Continuous Communication Time): Max. 9 hours (NC ON), Max. 10 hours (Ambient Sound Mode), Max. 13 hours (NC OFF)
  • Battery Charge Method: USB
  • Battery Charge Time: Approx. 3.5 hours, This unit can be used for 80 minutes after 10 minutes of charging.
  • Battery Life (Waiting Time): Max. 11 hours (NC ON), Max. 13 hours (Ambient Sound Mode), Max. 100 hours (NC OFF)
  • Battery Life (continuous music playback time): Max. 10 hours (NC ON), Max. 12 hours (Ambient Sound Mode), Max. 15 hours (NC OFF)
  • Bluetooth version: Bluetooth Specification Version 5.0
  • Effective Range: Line of sight approx. 30 ft (10 m)
  • Frequency Range: 2.4 GHz band (2.4000–2.4835 GHz)
  • Profile: A2DP, AVRCP, HFP, HSP
  • Supported Audio Format(s): SBC, AAC, LDAC
  • Supported Content Protection: SCMS-T
  • Cord Length: approx. 3.28 ft
  • Cord Type: Single-sided (detachable)
  • DSEE HX: Yes
  • Driver Unit: Hybrid
  • Frequency Response: 3 Hz–40,000 Hz (JEITA)
  • Frequency Response (Active Operation): 20 Hz–20,000 Hz (44.1 kHz Sampling)/20 Hz–40,000 Hz (LDAC 96 kHz Sampling, 990 kbps)
  • Frequency Response (Bluetooth® Communication): 20 Hz–20,000 Hz (44.1 kHz Sampling)/20 Hz–40,000 Hz (LDAC 96 kHz Sampling, 990 kbps)
  • Headphone Type: Closed, Hybrid
  • Impedance (Ohm): 50 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on), 17 ohm (1kHz) (when connecting via the headphone cable with the unit turned off)
  • Input(s): Stereo Mini
  • Magnet: Neodymium
  • NFC: Yes
  • Passive Operation: Yes
  • Plug: Gold-plated L-shaped Stereo Mini
  • Sensitivities (dB/mW): 99 dB/mW (when connecting via the headphone cable with the unit turned on), 94 dB/mW (when connecting via the headphone cable with the unit turned off)
  • Volume Control: Yes
  • Wearing Style: Neckband
  • Ambient Sound Mode: Yes
  • Noise Canceling ON/OFF Switch: Yes
  • Weight: Approx. 2.05 oz (main unit approx. 1.55 oz)

What's in the Box

What's in the Box

  • Neckband headphones
  • Carrying Case
  • Plug Adapter for In-flight Use
  • Connection Cable
  • USB cable
  • Earbuds


We'd love to hear your thoughts! Please leave a review.

Customer Reviews for Sony WI1000XM2 Wireless Neckband Earbuds with Noise Cancelling

3.4 / 5.0
5 Reviews
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Rated 1 out of 5
Worst Pair Yet of the Sony WI 1000XM2
I bought. the original WI-1000mx From Sony which had better battery like and actually vibrated when you received a call, Those were defected and was separating from the metal neck piece. so I receive these WI-1000XM2 as a replacement within a couple of months I had connection issues the headset would randomly connect and disconnect from the headset but I thought maybe it was just software issues. Then the. headphones completely locked up and didn't or would connect to bluetooth period unless I put it on the charger for a couple of hours. The last straw now is that it started crackling and have a hissing sound in the left speakers when I called Sony they won't replace or exchange or give me a comp to get another pair. To be honest these headphones are 300 dollars they should last longer then one year... I am disappointed since I own two Sony over the HeadPhones the XM4 and XM2... I want to speak to rep.
March 10, 2022
Originally posted at


Customer Q & A

Have a functionality, compatibility, or otherwise product-specific question about this product? Ask it here! If you have a customer service or shipping question, please direct it to our customer service department

Start typing your question and we'll check if it was already asked and answered. Learn More
No questions have been asked about this item. Be the first!