JBL Tune 230 True Wireless Noise Cancelling Earbuds

These were good... until they needed to be charged. The left earbud simply won't charge. The case is full charge, my left earbud is staying 0%. I've already followed all instructions to ensure proper connectivity. Full disclosure, this is actually the 2nd set. First set I returned to the store withing 15 days for this same issue. And here we are. 2nd set doing the same thing. For the price, this is theft.

Good:
Pairs easy, Decent sound quality, OK Noise Cancelling.

Bad:
BT Driver is not Low Latency causing Video to not be in sync with Audio on any platform, Notification sounds too loud.

My wife got me these earbuds for Christmas this year.
When I first paired them up I was pleased with the sound and the fit. I mix audio and video as a hobby. Then I watched some video to see how they worked. That's when the wheels fell off the wagon. The sound was always 1/2 to a full second off from the lips. At first I thought it might be my computer, so I tried another computer(same results) Phone(same results). Then I started researching to see if I could do anything about it and found that the BT driver is not designed for low latency and there is no way to get your sound to sync with the video properly.

To sum up:
If you want these only to LISTEN to podcasts or music. They're good and will work, BUT if you want to watch any video podcasts or on youtube, Vimeo, FB. You'll be very disappointed

These are great. Might want to change the size to the biggest one included to get the best insolation and quality, depending on your ears. To get the sound signature I want - lively, punchy and smooth non ear piercing yet detailed sound, I used the EQ settings in JBL app attached below. This made them shine, big difference.

This works really well with my phone. Will not connect to my laptop as an audio device. Only pairs as "other device" making them useless for my laptop.

My lovely mother bought me this and I do quite enjoy it!! To turn on and off the sound cancellation, you have to hold the left earbud down (make sure your hair isn’t in the way) and count to one Mississippi. It works to turn the audio both on, and off. To pause what you’re listening to, you hold down the right earbud for one Mississippi and it will pause. The battery life is one thing I really enjoy about it because out of all the headphones I have ever used (which is a lot) this has the longest battery. I can go through a nine hour school day without it dying plus I wear it a bit before and after. I like the fact that if anyone around me is bugging me while I’m trying to get my work done I can just silence them, and whenever the teacher is talking I can unsilence them and hear everything clearly but with a background of tunes. However, when it comes to calls, the headphones don’t have a built-in microphone meaning that the audio your device picks up is from the audio sucker thing on the device. Overall though, if you don’t expect to have perfectly clear audio quality like other headphones, I absolutely love these. I’m not positive about the microphone thing but I just think so bc it doesn’t work on my iPhone XR (it could be because my phone type) or a handful of others device. But I’m not a NPC just in case you were wondering (honestly I ’m only saying this bc I feel like there are a few npcs). If you read this i hope this helps you out, have a lovely day, night, evening :)) If your the maker of these, I would recommend putting a microphone in it then they would be by far my dream headphones but otherwise your work is pretty impressive so good job, have a good day even if your a robot responding :))

Would be great earbuds but connectivity is completely crap.

I purchased these after purchasing our college age daughter a pair to replace her 2 pair of LOST overpriced AirPods. I have AirPods Pro’s and these surpassed them. I love the app and Noise Cancellation. People say they can hear me better and clearer while
On calls as well. They are a little bulkier than AirPod pros however, they actually stay in my ears! My AirPods and my Beats buds fall out. I have fallen asleep with one in my ear multiple times and it is always still in my ear when I wake up! Can’t say that for the others. I love the long battery life as well. I am please with my purchases! I wished they had white in stock when I got mine but I settled for the black. My daughter and I both have iPhones and never have to reconnect! Love these and will look at JBL for future earbud purchases as well. Also, I was able to find a silicone glow in the dark cover for them online for protection. I highly recommend the 230NC model.

The quality of these headphones are great! But, I couldn't get over the skipping of the music, the constant bluetooth disconnection and speeding up the music. I thought my first pair was maybe a dud so I exchanged them for a new pair. The second pair did the exact same thing, so unfortunately I had to return them altogether.

Don't buy this if you want to use it with Multiple devices. I was using Samsung bud that got missing before I bought this JBL. With samsung and apple you don't need to disconnect manually from one device to switch to another paired device but this JBL forces you to manually disconnect one to connect another.
The mobile app on android is a total mess... it keeps flicking around, I expected a stable app from JBL than this MVP app. It's a total waste of my money.

While the sound, noise cancelling and battery life on these earbuds is good, I have to leave a negative review as I pretty quickly started having problems with the two earbuds going out of sync with each other while listening to music or podcasts, and also an annoying drop out of sound of about a second that happened quite frequently.

About 5 months after purchasing the earbuds, one side would stop connecting and charging. At first this could be resolved by "forgetting" them from my phone and reconnecting, but after a while even that did not work anymore. I ended up getting a refund from the store where I purchased them. A disappointing experience, as I have owned several JBL speakers which have never had problems, so I was expecting the same level of quality from the earbuds.

CONS
1. IRRITATING TO THE EARS. 2. UNCOMFORTABLE FIT. 3. CANT USE FOR LONG AS IT GIVES PAIN TO MY EARS. 4. USELESS ANC BECAUSE MERELY WEARING THEM CAN REDUCE 80% OF NOISE. ANC off OR on DOESN'T MAKE MUCH DIFFERENCE. 4. SOUND QUALITY IS ABOVE AVERAGE WITH LOW BASS.

PROS :- MIC QUALITY IS GREAT 1. AMBIENT MODE IS Good 2. TOUCH RESPONSE IS GOOD.
3. VOICE AWARE OPTION IS GOOD 4. APP SUPPORT IS OVERALL GREAT.
FINAL VERDICT:-
IN EAR FIT IS WORST, BELIEVE ME IT LITERALLY GIVES THE PAIN IN EARS. SPEND MORE AND BUY SOMETHING GOOD OR IN THE SAME PRICE EXPLORE SOMETHING ELSE.

F

I bought this JBL Tune 230NC about 5 days ago, the sound was so amazing the bass was so pure, but after 2 days later the left earbud just went down and won't turn on anymore the right one still working but I am unsure about what's going on with the left one. I saw some other reviews that face the exact same problem, JBL should be more attentive to these technical issues. I am really disappointed with this product now, customer support need the item to be returned back to fix it, and you will need to waste your time to make this 100$ earbud work, but meanwhile, my 10$ other earbud already working for a year, without any single problem, not yet sure if I will buy another JBL earbud.

I am using these earbuds for 6months. Sound quality and noise cancellation is pretty good but it has some bugs such as, it doesn't charge sometimes inside case. It gets pretty hectic to place earbuds in case as it doesn't start charging at all. Product is good though but less controls are available as you have to choose volume control or noise cancellation control, can't have both at same time.

I bought the earbud in an airport while traveling. The earbud worked at the start, but the right one stopped charging after a couple of months. I contacted customer, they sent some instructions to clean the bud and charger, which I did. It did not help. I asked about warranty, they told me to bring it back to store... nonsense.

I bought this product 5 months back. The noise cancellation is absolutely fantastic but now the left earbud stopped charging completely. After 2 hours of charging, the left one drains itself in 5 mins The notifications alert in the middle of music/video is annoying.

I bought these headphones twice, first time the left side stopped working after 2 weeks, i got a guarantee and got the same ones again, the left side stopped working again after a couple months, jbl has very poor reliability

MANY PROBLEMS
I bought these headphones 4 months ago. This is actually my second one. The first one, after a week of use, gave me a problem with the left earphone, and it wouldn't turn on again at all. I thought it was bad luck and decided to exchange it. It took a month for the same problem to happen again. Only this time I found out that if I put oil in the connectors it gets better. Even so... I can't leave it connected to any device, laptop or cell phone. Even when I put the headphones in the box, it only disconnects the right one, the left one is still connected and it discharges. And even when disconnected from any device, I haven't found a pattern for the headset to charge properly. It is pure luck...
Millions of times I have gone for a run, and in the middle of the run the left earphone disconnects.
The sound quality is amazing when the headset works. I know that after this experience, I will never buy a JBL headset again. It is a very frustrating experience.

I had a very bad experience visiting JBL service centre for the first time.

I purchased this product 3 months back..Now it is not working and they have raised their hands even when there is no physical and liquid damage.

I even mailed them with the product images but got no response.

Product don't have any physical or liquid damage. The technical guy was not ready to listen anything. He simply said to talk to technical support.

This is my fourth product from JBL Harman in last 3 years. But this is the first time I have faced this problem and there is no help for the customer.

Trust me..the customer service agent's manager also told we can't do anything with this...

Don't waste your 5k for this..trust me...

These might be good ear buds if I didn't constantly have to make sure it's connected to my phone. I have an 12 Pro and here are the issues I constantly have with these ear buds:
*Sometimes one ear bud will turn on mid conversation
*Sometimes they won't connect when a call comes in
*Sometimes I'll answer a call when the ear buds aren't on my ear and they pick up
*Sometimes I'll decide to change the out put from the ear buds to my phone and mid conversation it just connects back to the ear buds
They are highly inconsistent with when they want to work and when they don't.
I chose these as a more cost effective solution and I am ready to ditch them and get back to my Beats Pro ear buds.

This is my third Tune 230NC TWS, I have an issue with the previews 2 and I just give up now. The quality of the sound is ok but doesn't have high volume as other earbuds, the ZERO NOISE is a joke, if you are on public transport and have a call is not the best experience I can guarantee. Overall, the price and the famous JBL for your excellent products aren't worth it to buy, to be honest.

I bought this one after alot of contemplation as my previous Jbl endurance run worked brilliantly for 5+ years.

But i am quite sad to share my bad experience with JBL.

I specifically bought this series for its Active Noise Cancellation feature which is really not upto par.

Even the earbuds are not comfortable to wear for long use. It hurts your ear after a point of time.

The earphones don't connect easily if the phone is paired with another speaker.

Also, not sure how to control the features of using the earphones on laptop.

Downloading an app on each device is not going to happen.

Overall quite disappointed with JBL and this product. Was a happy customer for many years but not it's time to move out of the mindset that brand equals to quality.

My purchase is not even 2 months old.

I would appreciate if JBL could replace this and give me an endurance run.

I've been using them a lot at work over the last few weeks after purchase. And I would NOT recommend them to anyone. They're not comfortable at all. They will end up making your ears sore after about an hour. (I've tried all size rubber caps, no help). The other major drawback is the terrible audio/video delay. Sound is out of sync with ever video. On phones, laptops, etc. Videos are almost unwatchable due to this.

The one thing that gives this product any value is that the sound quality is very nice.

If you ONLY listen to pods, books, or music w/o video, you might find this product good for you. Or if you don't have nerve endings in your ears

I have purchased this JBL 230NC and this is my first TWS buds. I am previously using JBL T210, I am big Fan of JBL sound. As per my experience of JBL 230NC was great and everything about this ear buds are perfect the sound, build quality and ANC everything works fine but one complain with JBL 230NC is when during Call its incoming sound lag and glitch afer 2- 3 minutes after reconnecting agin it fix, and it happens always with me.
So this only complain with JBL 230NC, Please fix this issue. I am from India.

I received this product today on 25/08/22 (Order Number: JB-EM-02991852), SN: CS0548-CM0310900. The packaging is good and stylish with the buds packaged separately. Took them out and put them in the box for the first time and instantly connects with the phone. The JBL App is handy and easy to play with. This is where the positives end. The ANC on the app has a static sound when you turn it on. It is very irritating when the product is absolutely brand new. This is a problem I've come across JBL on the website with many others saying the same thing. £79.99 for the Earbuds with static sound on the first day is not a good sign. I am looking forward to return this item and purchase something else. I would suggest to look for something else.

I love it, it take 3 days for me before i charge it. Really worth it

I've bought JBL headphones probably a half dozen times over the years, and they always break. I keep coming back to this brand because the customer service is excellent and I am always able to get a new pair free of charge. I'm tired of this constant cycle, though. I had a pair of JBL headphones break a few months ago, and customer service replaced them with this style -- an upgrade! However, they stopped working after only a month. Then it took me several weeks to get a replacement pair (which once again, customer service was great about replacing free of charge), and THAT pair stopped working even sooner. I am sick of these always breaking and the lag time it takes to get a new pair. I use headphones heavily, every day, and I can't have them constantly breaking down. I need a product that is better quality and feel the need to switch brands.

In all honesty, despite decent sound quality when you finally manage to connect these, these are on par with any other $5 Bluetooth headphones from the dollar store. Its should be illegal to sell these for $100 let alone advertise all the bogus features it has like "noise cancelation" which is doesn't actually have. The amount of problems these things have for the price tag is ridiculous. Despite no damage or misuse, one earpod will always disconnect or refuse to pair, or somehow pair as a separate device seperate from the other earpod (how is that even a thing), headphones always making random annoying noises every few minutes while in use despite full battery, audio randomly cuts off all the time and resumes, charging these things can be a nightmare with the cheap USB port on the case which doesn't grab the charger at all, you literally have to rest the case against something at an angle while its plugged in or the charger will easily fall out of the charging port. On top of this, most of time it will charge for only like 30 seconds when plugged in then stop charging unless you unplug it and plug it back in (really like how?) Oh and the most annoying thing, anytime you plug these these things in to charge, you literally have to jump start the headphones to get them to turn on again. By this, I mean that anytime you plug them in to charge, you cannot reconnect to them via Bluetooth unless the USB charger is plugged in while you're pairing them despite them having full charge already. If you charge them, take the charger out, then try to pair, the headphones will not even turn on when you open the case unless the charger is plugged in, even if you clearly just charged it to 100%. These things legitimately have a mind and personality of their own. Somedays they can be semi-normal, other days they will cycle through every problem i just mentioned. Yes, this happened all straight out of the box. JBL, your company should be ashamed to be selling such garbage, ill never buy a product from this mediocre company again. I knew I should've taken the same amount of money and just bought apple earpods instead which would have actually worked like regular Bluetooth headphones and lasted years, unlike this garbage. These things are good for if you feel like solving a puzzle everytime you want to listen to music, bc thats what these will feel like. Funniest part is everything I said has been said by others in reviews prior to me buying these. I wish I read reviews on these before buying. How these have over two stars for reviews is proof that these childish companies fake their reviews instead of making solid products. Big L, on this product and your company image JBL, ill personally never waste a single calorie of energy even making eye contact with a jbl product ever again. As soon as I buy actual functioning Bluetooth headphones I'm going to stomp on these until I feel like I got a $100 workout from a personal fitness trainer so I can atleast feel like I got some moneys worth out of it.

Bass is ok but the vocal and instruments sounds are low.

you can use central line underground that's it... :)

I loved the sound.
Amazing bass
confortable
I recommend this product

These earbuds provide very clear and pure sound, and are loud enough as well.
Battery lasts much longer than I can listen to music continuously, and the case holds for 3 full recharges.
They fit firmly and comfortably, never had problems with them falling off while walking or cycling. They do not stick out of the ear too much and do not make me look funny.
Touch controls work nicely, after you get used with the exact place of the touch sensors.
Bluetooth connection is stable and without interruptions.
The tap combos are a bit of a weird solution for controls, but they do a fine job after you memorize them.
I miss a strap and a small hook for the case - I'd like to strap the case to my keychain or be able to carry it in my hand without having to be all-careful about not dropping it.
Some people say active noise canceling is not as good for a high class product like these earbuds, but I found it to be perfectly fine.
The ambient aware feature is a very good idea. Sometimes the noise canceling can make you miss important details of your surroundings, but the ambient aware feature makes this problem non-existent.
Hands free calls are fine, I haven't had any complaints about people not hearing me clearly.
The app is a bit annoying, popping up, asking to connect every time I start using the earbuds. This must be an automatic and background process, not bothering the user with unnecessary interactions after the initial setup. I'm thinking of uninstalling it.
A codec better than AAC would be very nice, aptX or LDAC for example, although few people would notice the difference in sound quality. Anyway, such good hardware can easily handle and benefit from codecs more advanced than SBC and AAC and it's a shame they are not supported.
Overall, these earbuds are excellent, the case and app need one or two finishing touches.
Don't forget to set the streaming app to high quality sound to fully enjoy your 100 wisely spent dollars.

Fast delivery, very easy set-up of the product and am very pleased with the sound! Only issue was charging the case, as it was difficult at first to get the cable to go in but was quickly sorted out. Would recommend to anyone looking for a decent pair of ear-buds that are convenient and cheaper than your typical airpods!

The only feature I lament not having here is the seamless transition from one device to the other, or the song / video not pausing automatically when taking the earphones out. Aside from that the sound quality, noise cancelling, and battery life are all perfect

It stated the bass drivers and the sound from the ear buds
It’s not bad, but my 5$ jbl wired buds have more bass and noice canceling then these
Need to make the eq on the app better for bass

Best headphones yet, I can block out the noise when I'm out of Harms way or I can listen to music and still hear my machine with noise canceling and ambiance aware features.

These ear phones have a lot of depth and the bass is solid for such a a small package. I like the app that allows me to use the custom equalizer and adjust for my personal sound preferences.

The bass is really good, as with most JBL products.
Bluetooth set up is really easy.

Pretty impressive NC earbuds. Set up is straight forward and the app is easy to use. Smart ambient setting is ok and NC setting is pretty good. Most impressive thing about these is the battery life! prob one of the longest lasting I've used and charge case has great capacity as well. Using for 5-7hrs a day and the charge case lasts about a week.
However.....the pause/play/answer/NC on/off feature on the earbuds is very very sensitive and the slightest touch will activate it. Re-adjusting the earbuds can set them off.
Overall a great NC earbud for its price.

I've always had over the head headphones but wanted something less cumbersome for travel. I'm really impressed at the power and sound quality of these - I usually test with One Vision by Queen as my standard measure and I was blown away. I reached my comfortable loudest volume without any sound leakage.
My main reservation to this type of earphone was the fear that they would fall out, but so far that's unfounded. They're very comfortable for extended periods, also matched by the battery life. Having the carry case as a portable charger was also a welcome addition.
I’ve started using them at home over my much more expensive headphones. Excellent value for money.

I bought these headphones a month ago and I have to say I’m impressed. I’ve always lived by the more expensive the headphones the better the sound but I have to say I’ve been proven wrong with these headphones. The sound on them is such great quality for the money. The charge on them is really impressive too compared to other major headphone companies, they lasted a long time, which is great because I don’t always remember to charge them everyday. The noise cancelling on them is great too, I can use them in the gym without any distractions and if other members of my family are watching something too I wouldn’t know. They are great for both listening to music as well as watching videos/ films. If you’re looking for some headphones at an affordable price that have great sound and charge life, these are for you!