JBL Quantum 800 Wireless Over-Ear Gaming Headset (Black)

Model: JBLQUANTUM800BLKAM UPC: 050036369619 Item: 174511

$199.95 OR

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Address:
754 Route 309 (Bethlehem Pike) Montgomeryville, PA 18936
Hours:
  • Mon: CLOSED
  • Tues - Fri: 10AM - 6PM
  • Sat: 10AM - 5PM
  • Sun: CLOSED
Phone:
(215) 368-8343
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Address:
38 Greenfield Avenue, Ardmore, PA 19003
Hours:
  • Mon: CLOSED
  • Tues - Fri: 10AM - 6PM
  • Sat: 10AM - 5PM
  • Sun: CLOSED
Phone:
(610) 649-7002
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Product Information

Sound is Survival.

Stay one step ahead of the competition. The JBL Quantum 800 headset gives you the edge with accurate spatial audio positioning, lossless dual-wireless capability, a multifaceted microphone, Active Noise Cancelling and lightweight, memory-foam comfort. Designed for total immersion, JBL QuantumSOUND Signature gives you a true audio advantage in battle.

Audio precision, designed for gamers

Get the game’s most immersive and accurate surround sound. JBL QuantumSURROUND puts you at the center of an immersive experience, allowing you to up your game and triumph over the competition. Also equipped with DTS headphone:X v2.0.

Be at the center of the game with Hi-Res certified JBL QuantumSOUND Signature

From the tiniest footsteps to the loudest explosion, the JBL Quantum 800 headset makes every scene epic and every gamer more competitive. Our signature audio – powered by Hi-Res certified 50mm drivers and the JBL QuantumSOUND Signature – delivers the most realistic soundscape for a competitive advantage in any battle.

Dual wireless-equipped for lossless audio freedom

Get up for a snack without ever taking off your headset. JBL Quantum 800 headsets are gaming-grade, lossless 2.4GHz, and Bluetooth 5.0 dual wireless audio equipped, complete with a 14-hour battery life.

Play even longer

The lightweight, ventilated headband, and premium leather-wrapped, memory foam ear cushions are designed for even the longest gaming sessions.

Active Noise Cancelling tuned for gaming

Designed for gaming environments, the Active Noise Cancelling system eliminates unwanted background sounds so you can stay fully engaged in combat without distractions.

Be heard with the voice focus boom mic

Echo-cancelling technology makes sure you're heard loud and clear when rallying the troops or opponents. Or not. The Quantum 800 features a 2-way mute possibility. Just flip up the adjustable boom mic to mute your voice or press the button built into the ear cup.

DISCORD Certified game-chat balance dial

DISCORD-certified Game Audio-chat balance dial lets you adjust audio levels on the fly. Separate sound cards handle game and chat audio, allowing you to set the proper balance on the headset without having to leave the game. Also compatible with TeamSpeak, Skype, and other services.

Compatible with all gaming platforms

Created for PC gaming, JBL Quantum 800 headset is also compatible with Xbox, PlayStation, Nintendo Switch, Mobile, Mac, and VR.

Powerful JBL QuantumENGINE software suite customization

JBL's unique JBL QuantumENGINE PC software powers the immersive surround sound. Select your preferred surround sound settings and personalize your JBL Quantum 800 gaming headset from a user-friendly dashboard, creating separate profiles and RGB effects, and modifying microphone settings. You can also adjust the equalizer or choose from 6 presets.

Prop 65 Warning

WARNING: California Residents - Proposition 65. This product can expose you to chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Specifications

Specifications

  • Driver Size: 50 mm Dynamic drivers
  • Frequency response (Passive): 20 Hz - 40 kHz
  • Frequency response (Active): 20 Hz - 20 kHz
  • Microphone frequency response: 100 Hz - 10 kHz
  • Max input power: 30 mW
  • Sensitivity: 95 dB SPL @1 kHz / 1mW
  • Maximum SPL: 93 dB
  • Microphone sensitivity: -40 dBV @1 kHz / Pa
  • Impedency: 32 ohm
  • 2.4G Wireless transmitter power: <0 dBm
  • 2.4G Wireless modulation: π/4-DQPSK
  • 2.4G Wireless carrier frequency: 2403.35 MHz - 2479.35 MHz
  • Bluetooth transmitted power: <9 dBm
  • Bluetooth transmitted modulation: GFSK, /4π DQPSK, 8DPSK
  • Bluetooth frequency: 2.402 GHz - 2.480 GHz
  • Bluetooth profile version: A2DP 1.3, HFP 1.6
  • Bluetooth version: V5.0
  • Battery type: Li-ion battery (3.7 V / 1300 mAh)
  • Power supply: 5V 2A
  • Charging time: 2hrs
  • Music play time with RGB lighting off: 14hrs
  • Microphone pickup pattern: Unidirectional
  • Weight: 410 g

What's in the Box

What's in the Box

  • JBL Quantum 800 headset
  • USB Charging Cable
  • 3.5 mm audio cable
  • USB wireless dongle
  • Windshield foam for microphone
  • QSG | Warranty card | Safety Sheet

Documents

Reviews

Customer Reviews for JBL Quantum 800 Wireless Over-Ear Gaming Headset (Black)

3.6 / 5.0
90 Reviews
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
35
21
11
7
16
Rated 1 out of 5
Sound Great, fall apart quickly
I loved these headphones for about 6 months. Then they just started falling apart. They still sound fine, but cosmetically and functionally, they're terrible. I tried getting in touch with customer support about a warranty. But they would not help me.
January 18, 2022
Originally posted at
JBL
Rated 1 out of 5
WIRELESS DOESNT WORK FOR XBOX
They need to state it doesn’t work wirelessly for Xbox. I had to dig into multiple Reddit threads to find this out..
January 13, 2022
Originally posted at
JBL
Rated 4 out of 5
Great headphones
Great headphones, wish I could customize color and hear myself talk. Also you cannot charge and use. Other than that I LOVE THEM. I use them everyday day. Sound is so clear
December 30, 2021
Originally posted at
JBL
Rated 1 out of 5
I am on my second set and it falls apart just like first one did. The issue is with padding for your head. For no reason it just detaches from rest of the headphones. I mean I have a lot of JBL headphones and accessories at home. Gaming headphones should outlast almost everything else because they are being used almost every day for few hours. Very disappointed with JBL. I will be moving to a different manufacturer with all of my headphone, sound bar etc needs.
November 23, 2021
Originally posted at
JBL
Rated 1 out of 5
absolute trash
they eventually seemed to fix the sound crashing in windows 10 or windows did. or least a lot less frequent. then 10 months into owning a pair picking up off a headphone hook the right hand ear cuff detached. i knew they all plastic before hand but i thought it would last longer than 10 months for 135 quid but for the join to fail and in such strange way...... now currently 5 days into "tech support" i am not holding out much hope as its so slow to the point ive had to buy another to continue working..
November 20, 2021
Originally posted at
JBL
Rated 5 out of 5
Fantastic headset
sounds great looks great sits on the head nice and easy ...only issue i have is range ...i had to purchase a 6 foot extension because my house is older and the signals get blocked ...other than that best headsets i have owned and im looking at about 500$ in the corner hahahaha
October 7, 2021
Originally posted at
JBL
Rated 3 out of 5
Good sound, great build, real flaws
NOTE: I am *not* using this headset for gaming, so this review won’t cover that.

Pros:
-Detailed, relatively neutral sound
-Great sounding mic
-Seemingly good build quality
-Reliable connectivity
-Good battery life

Cons:
-Weird ANC
-On Bluetooth, mic picks up far too much background noise
-Very heavy
-Inconsistent tonal balance in different modes
-Included audio cable saps audio quality

I wanted a headset with a boom mic, with wired and wireless options, at a reasonable price point. Intended usage was for calls (phone and video) plus music listening on-the-go. The Quantum 800 delivers all of that, albeit with a side of seemingly inexplicable quirks and problems. In some scenarios, it’s flawed but good. In others, it’s unusable.

Audio quality is good. Very detailed, fairly neutral, very clear for the price. The onboard amp gets as loud as you like. In wired mode, the drivers are not difficult to power.

Voice quality through the mic is also very good for the price. Crisp, clean, natural.

The headset feels like it’s built like a tank. In over a year of almost daily use, I have seen nothing to suggest any part is going to break any time soon.

Bluetooth connectivity is easy and works every time. The 2.4 GHz connection works as seamlessly as you’d hope.

The ANC is a mixed experience. It works, but with caveats. When it’s on, you feel a weird pressure in your ears, and any significant movement of the headset on your head causes weird click/pop noises. All this for good-but-not-great noise reduction.

Abandon all hope of using this headset for calls in Bluetooth mode unless there is ZERO background noise and you stay perfectly still the whole time. I’ve had multiple people tell me the background noise from my end was intolerable. Apparently it’s fine while I’m talking but increases in volume when I stop, almost like there’s some automatic gain control that ends up amplifying every little sound from my environment while I’m not talking. The background noise is much less of an issue when using the headset in wireless mode, but that’s the opposite of what you’d expect from a headset with ANC. It should be using the external mics to reduce background noise. In other words, voice quality should be better when the onboard electronics are in charge. The reality is the opposite: the onboard electronics make the problem worse.

I contacted JBL’s customer support about this issue. To their credit, they were very responsive and did a warranty exchange for me. The replacement was obviously refurbed and had a weird rattle in one earcup, so they issued another exchange immediately and sent me a brand new headset. Solid customer service. Sadly, no change in the Bluetooth call background noise issue.

The headset is very, very heavy. Think 50% heavier or more vs. other wireless headsets in this range. Extended wearability is surprisingly good given the weight, but still not great. The weird pressure effect from the ANC makes long listening sessions worse.

Tonality is very different with and without ANC. Without ANC, the sound strongly emphasizes the midrange – more so than I’d like, especially in Bluetooth mode which has the worst sound quality. Fortunately this can be fixed via the EQ function in the software. A mild U-shaped curve makes everything alright. But when you turn on ANC, it applies its own fairly radical U-shaped EQ curve on top of whatever you’ve set. Nowhere is the obvious option to have different user EQ settings for ANC on vs. ANC off. You can set it to sound right with ANC on, or you can set it to sound right with ANC off. Not both.

As a matter of personal preference, I didn’t want the inline controls that the stock cable has. They feel cheap, I never use them, and I didn’t want anything fiddly on the cable. When I looked for replacement cables with 4-pole 3.5mm connectors (to retain the boom mic's functionality), all the options I saw were cheap junk, so I had a custom cable made by Redco Audio. Surprisingly, the Redco cable had noticeably better treble than the stock cable. Nice side benefit. Of course that also means the stock cable is limiting audio quality somewhat.

Overall, I’m not mad that I purchased this headset, but I struggle to understand what it’s really for. It has clear merits, but it also has significant liabilities that hinder it in almost any use case.
August 2, 2021
Rated 4 out of 5
easy setting up
I've not been able to use it as much as I thought I would, but I do like it ...
July 8, 2021
Originally posted at
JBL
Rated 1 out of 5
Worst office headsets I ever tried - STAY AWAY
Bought 10 pairs for a new office expecting the highest quality spent approx. 200 Euro per a headset. Apparently they cannot be used while charging which is just ridiculous. every time the pairing disconnects and then for some reason doesn't connect again, I spend half of my day trying to figure out my agents headset issues instead of focusing on actual business growth. Highly recommend you to avoid!
June 22, 2021
Originally posted at
JBL
Rated 1 out of 5
Worst headphones I've ever owned
These are seriously the worst headphones. They *NEVER* stay connected to bluetooth after the computer has been turned off. I have to re-pair them every time. But even then, they tend not to work! I have to go cycling through sound settings. Now, even the JBL software isn't picking them up. It keeps telling me to connect them, regardless of whether they're plugged in with USBC or bluetooth. These have been such a hassle I just want to throw them away. When my friends get online to game and I have to make them wait to fix my headphones, you know it's a fail. And often I don't even have them wait, I just say go play without me. For the love of God please fix the JBL Quantum Engine software, and fix these headphones. If it weren't too late to send them back I would. Also, they don't get loud enough to really enjoy music with deep bass. They start to crackle around 60% audio. I almost never review anything, but I had to this time.
April 2, 2021
Originally posted at
JBL

Q&A

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Why did you choose this?
World Wide Stereo Store
ADVANCED
EDUARDO C on Jul 2, 2020
ADVANCED
EDUARDO C on Jul 2, 2020
Prop 65 Warning

WARNING: California Residents - Proposition 65. This product can expose you to chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

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