JBL Quantum 400 Over-Ear USB Gaming Headset (Black)

Model: JBLQUANTUM400BLKAM UPC: 050036369718 Item: 174509

$99.95 OR

Regular Price: $120.00

Save: $20.05 (17%)

In Stock
Shipping Information
Show Store Details
Address:
754 Route 309 (Bethlehem Pike) Montgomeryville, PA 18936
Hours:
  • Mon: CLOSED
  • Tues - Sat: 10AM - 5PM
  • Sun: CLOSED
Phone:
(215) 368-8343
Show Store Details
Address:
38 Greenfield Avenue, Ardmore, PA 19003
Hours:
  • Mon: CLOSED
  • Tues - Sat: 10AM - 5PM
  • Sun: CLOSED
Phone:
(610) 649-7002
Choose a Store Location

More Product Details

Our product experts are here to help

Questions? We're here to help.

Product Information

Sound is Survival.

Gain an audio edge. JBL Quantum 400 headset keeps you one step ahead. The JBL QuantumSOUND Signature immerses you in the game and lets you anticipate every move, while the voice focus flip-up microphone with mute feature allows great clarity in communications. The lightweight and durable construction with memory foam cushions gives you the comfort to endure every game.

Live the game with JBL QuantumSURROUND and DTS

Enjoy the game’s most immersive sound experience with personalized surround sound powered by the included JBL QuantumENGINE PC software. JBL QuantumSURROUND puts you at the center of the most engaging experience, allowing you to up your game and triumph over the competition. Also equipped with DTS headphone:X v2.0.

JBL QuantumSOUND Signature gives you a true audio edge

From the tiniest footsteps to the loudest explosion, JBL QuantumSOUND Signature makes every scene epic and every gamer more competitive. Our signature audio delivers the most realistic soundscape for a competitive advantage in any battle.

Play even longer in memory foam comfort

The lightweight headband and memory foam ear cushions were designed for even the longest gaming sessions.

Voice focus directional flip-up boom microphone

JBL Quantum 400 headset lets you rally the troops and opponents with clarity. The flip-up, voice focus directional boom mic comes with auto on/off and mute features.

Game-chat dial for seamless communication

JBL Quantum 400 headset features a Game-Chat Balance Dial certified by DISCORD. Also compatible with TeamSpeak and other communication platforms.

Made for your favorite platforms

Created for PC gaming, JBL Quantum 400 headset is also compatible with Xbox, PlayStation, Nintendo Switch, Mobile, Mac, and VR.

User-friendly JBL QuantumENGINE software suite

JBL's unique QuantumENGINE PC software powers the immersive surround sound. Select your preferred surround sound settings and personalize your JBL Quantum 400 gaming headset from a user-friendly dashboard, creating separate profiles and RGB effects, and modifying microphone settings. You can also adjust the equalizer or choose from 6 presets.

Prop 65 Warning

WARNING: California Residents - Proposition 65. This product can expose you to chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Specifications

Specifications

  • Driver Size: 50 mm Dynamic drivers
  • Frequency response: 20 Hz - 20 kHz
  • Microphone frequency response: 100 Hz - 10 kHz
  • Max input power: 30 mW
  • Sensitivity: 98 dB SPL @1 kHz / 1mW
  • Microphone sensitivity: -40 dBV @ 1 kHz / Pa
  • Impedance: 32 ohm
  • Cable lenght: 3.5mm audio cable (1.2 m) + Type-C to Type-A Cable (3 m)
  • Microphone pickup pattern: Directional
  • Microphone size: 4 mm x 1.5 mm
  • Weight: 274 g

What's in the Box

What's in the Box

  • JBL Quantum 400 headset
  • Type-C to Type-A cable
  • 3.5mm audio cable
  • Windshield foam for boom microphone
  • QSG | Warranty card | Safety Sheet

Documents

Reviews

Customer Reviews for JBL Quantum 400 Over-Ear USB Gaming Headset (Black)

4.0 / 5.0
52 Reviews
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
27
14
2
1
8
Rated 5 out of 5
Best Purchase so far
Loved them! So comfortable and the sound quality is so good! I can barely hear background noises while I'm gaming
July 3, 2021
Originally posted at
JBL
Rated 1 out of 5
Broke after ONE MONTH of use!!!
With in the 1st couple of days i noticed a small chip around the ear cup. i didnt pay it any attention fast forward a month later the headpshones r now just hanging by a orange cord and complete useless now. a waste of money!!!!
June 21, 2021
Originally posted at
JBL
Rated 5 out of 5
Really good Quality!!!
My son loves this JBL Quantum 400. I will recommend it.
May 23, 2021
Originally posted at
JBL
Rated 4 out of 5
Great sounding and comfortable gaming headphones.
These are great sounding and comfortable headphones would highly recommend however, the swivel plastic piece that keeps the ear muffs from rotating too far and broken off and now they rotate 360 degrees which causes the headphone to sit slightly funny and let it more outside sound. I really love these headphones and I do use them almost everyday but the plastic is just not strong enough for everyday use it seems.
May 8, 2021
Originally posted at
JBL
Rated 1 out of 5
Game/chat volume
Game/ chat volume still not working after trying response to my first review. Do not buy this product. Company should send me a new one that actually works as advertised and correct this matter than sending me useless instructions
April 23, 2021
Originally posted at
JBL
Rated 1 out of 5
Chat /game mix control not working
Chat / game control on headphones not working on my xbox. Disappointed
April 6, 2021
Originally posted at
JBL
Rated 1 out of 5
Disappointed - Nothing worked
I bought these for the benefit of the flip-up muting mic and the chat/effects volume balancer however that didn't work. Neither did the mute button. Perhaps this feature only works on the PC, but that's not stated.
I thought these things may be something programmable via the PC as the manual mentions a 'first time setup', and this is the really good bit: the very FIRST STEP in the instructions says simply 'go to settings'. ... where? What settings? No mention of any software, where to get it from. Seriously, even if it weren't for the hardware not working I'd have sent them back just for the lazy documentation.
The half price JBL 100's were more functional, however both sets have a 'tinny' microphone sound according to everyone I play with. I've been a fan of JBL for years but these are going back to the shops and I'm looking at other brands.
April 2, 2021
Originally posted at
JBL
Rated 1 out of 5
Huge Disappointment
I have been a huge fan of JBL for around 25-30 years and I was so excited when I found out they made gaming headsets because I have always had JBL audio equipment in my cars and they always sounded the best. Wow, was my bubble busted after I received this headset and a waste of $100 If you are thinking about getting a headset from JBL please don’t waste your money, get a Astro headset, they are light years ahead in quality.
February 14, 2021
Originally posted at
JBL
Rated 5 out of 5
AWESOME headphones
This is my first set of quality headphones in several years.
The fit is secure but not head squeezingly so. The ear pads are comfortable for long wear. There is a rotary switch to balance out chat vs. game volume along with a master volume rotary.
The USB-B to USB-C cord is about 10 feet long and there is also a 3.5mm jack cord that is about 5 feet. The headset can be connected USB-C to USB-C if you wish.
The microphone can rotate out of the way and will automatically mute when it reaches a certain spot. There is a small red light at the end of the mic to show when it is muted.
The software that comes with it is very easy to use, has a cool GUI and the 7.1 surround links to a youtube video to help you get it set up correctly.
I may buy an upgraded set in a year or so if this holds up.
January 20, 2021
Purchased
8 months ago
Rated 5 out of 5
Perfect!
I bought this as a Christmas present for my husband. He loves them.
December 29, 2020
Originally posted at
JBL

Q&A

Customer Q & A

Have a functionality, compatibility, or otherwise product-specific question about this product? Ask it here! If you have a customer service or shipping question, please direct it to our customer service department

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 3 questions Browse 3 questions and 3 answers
Why did you choose this?
World Wide Stereo Store
Christmas gift for my grandson
JUDY N on Dec 1, 2020
Christmas gift for my grandson
JUDY N on Dec 1, 2020
Are the headphones wireless ?
A shopper on Nov 9, 2020
  Thanks for your question. The JBL Quantum 400 are wired connection only. The headphone includes a 3.5mm audio cable and Type-C to Type-A USB cable.
Can I use it with Play Station 4?
gloria t on Aug 11, 2020
  Thanks for your question. The Quantum 400 are fully compatible with Play Station 4.
Prop 65 Warning

WARNING: California Residents - Proposition 65. This product can expose you to chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Top