Denon AVR-S960H 7.2-Channel 4K AV Receiver with 3D Audio and Amazon Alexa Voice Control

I just wish zone 2 would play the same thing I’m watching on tv

Unit works great and very easy to set up. Really happy with my purchase. Audio sounds amazing!

Great receiver !
4k /120 pass through works flawlessly.
Easy hook up and great Calibration from audyssey
Highly recommended!

Clarity in sound, easier to understand its output.

This unit is everything it was supposed to be... great sound and easy to navigate! I just wish you would use UPS to ship instead of FedEx !!!

Sounds great with Kilpsch speakers. Have it setup with Atmos.

I dont know if you want my rating right now I don't like the sound I'm getting gotbevan better speakers than had with onkyo and seems subs don't have as much bass to them I need somewhere in adjustments advice ect

My Denon AVR 960hr shuts off when changing source whether eco is on auto or off. And what’s more frustrating it happens even when it’s only been running for 10 minutes. Very frustrating I have just bought this refurbished about a month ago and can’t find what’s wrong with it.

What little time I had this receiver it seemed to produce great sound and there were several options to figure out which would take some time. The biggest issue I had was the receiver just would not work with the Logitech Harmony remote. The receiver was compatible with the remote but just never would function like it should. So close but yet so far. I tried every conceivable way to fix the issues but to no avail. I sent the receiver back within a few day of delivery. Once the company received the unit they did refund my money in full.

I purchased the AVR-S960H as a factory refurbished model, and it has exceeded my expectations. It functions perfectly and cosmetically it looks new. I am very pleased with the sound quality, features, performance, and compatibility with my other AV components. I owned two app-controlled soundbars over the past 7 years and I originally switched to them for simplicity of setup and operation, but I was never fully satisfied with the sound. Given Denon's return policy, I decided to try switching back to an AV receiver and separate speakers. I'm really glad I did because my experience with the Denon is far better than the soundbars and other receivers I owned in the past.

First Denon product ever. Wanted to like it, unfortunately it kept overheating. Would trip thermal protection even at no volume. Double checked wiring on my end. Simple 2 speaker 8 ohm setup, never tripped my previous receiver. On the fence about trying Denon again. Note this was “refurbished “product and supposedly quality checked at factory. Great GUI and features for the price, sounded great when it worked. Guess I got a bad one. Returned item for a refund.

Purchased this refurbished. Received it in a generic box but product and all accessories were complete and as good as new. The unit performs extremely well. Was very easy to set up including the sound field for our media room which consists of seven speakers and two subs. I have always owned Marantz but this unit provides terrific sound across the full range, and clearly is a great value for the price.

The sound is excellent and the video quality is noticeable. Very happy with the purchase

Bought this as I had heard good things about Denon. Unfortunately it’s garbage. Sometimes the receiver transmits sound from the tv and sometimes it won’t. Sometimes it turns on automatically when the 4K player is turned on and sometimes it doesn’t. I didn’t finish hooking up the rest of our components as it’s functionality is so sporadic.

Love this!! Exactly what I wanted and more. My system sounds great and I know I’ll use this product for many years to come.

I love it. I have a pretty large TV room and this AVR is more than capable of filling it with sound. I thought the Audessy calibration software did a good job with only minimal tweaks for personal preference. I have it configured as a 5.1.2 system. I like my speakers but I can tell I need better ones to keep pace with the AVR. I would recommend it as a good value.

I am still in the setup phase so I may change my rating later. I am replacing an old Denon AVR 1905 in my home theater/man cave and my hope was to improve/simplify my setup. To work around the fact that the 1905 has no HDMI ins or outs, I did not use it for any video switching and planned to use the AVR 960H to do the heavy lifting. At this point, I have accomplished getting what I want but not in the way I expected. For HDMI switching I have been utilizing a 4 X 2 true matrix and a powered HDMI splitter so that I could watch 3 college football and basketball games at once. I stream ESPN+ on a ROKU and have a cable mini-box and the cable DVR which I want to output to a 720 flat screen in the theater, a 720 flat screen in the pool room behind the theater seats and a 1080 projector. The surround sound goes with whatever is on the projector and the sound is muted on the flat screens. I thought the second HDMI output would simplify my system but I haven't found a way to get both to work simultaneously.

With all the fiddling and moving the AV rack and moving wires the picky nature of HDMI connections cause problems. Getting the outputs to the video monitors that match and give the best results takes time. At this time I am using the HDMI output to the projector and have the flat screens connected to the matrix. I split the streaming device to output to the matrix and the DENON, the Cable DVR is only connected to the DENON, as the Blu-ray player. The cable mini is only connected to the matrix. The HDMI output with ARC is not used.

I have 2 tower speakers, a subwoofer, and a center speaker in front of the 148" screen for the projector, 2 surround speakers and 2 rear speakers set up with Audyssey. I also have a switch to utilize 2 speakers in the pool room area as Area 2 or I can select 2 speakers outside on the patio. So far it all works but I am still evaluating how everything is working and if I have it set up optimally.

I've had Denon units for years and finally updated my 15yr old unit to this one. Gotta say, this unit is pretty solid. Great features, few issues and sound quality is awesome. BUT... it needs more support in the way of firmware updates as it doesn't always switch video input/output on my XBOX Series X very well. I can be on the dash but then launch a HDR compatible app or game and this receiver will not switch with it and you will get a black screen. The way to fix it is to swap inputs on the receiver, wait 20 seconds, and switch back and usually, this will for the receiver to properly detect the signal from the XBOX. Thats probably the biggest item I can think of that requires Denon to work on a firmware update. There might be more little things but thats what I can think of at this time.

So much easier to set up than previous AVRs I have owned. Clean, simple interface and the results are truly great.

Love this receiver. First thing I did after running through the simple setup is to test my Xbox Series X at 120hz. At first, it would only work at 60hz even though the cables were running to the correct ports, etc. Once I set the Video out on the 8k channel to do 8k enhanced, not 4k, it came up as 120hz, as described. Looks amazing. What gets me about this receiver is how it so accurately tuned my speakers. I am coming from an Onkyo 636. The difference is night and day for me. Sounds SO much better.

This is an upgrade from a really good, still functioning Onkyo system. I got this because I have upgraded to 4K for my TV, video games and such. So I needed a receiver that could handle the demands of the 4K system and could play great music. Well this receiver is just great so far. The picture on the TV is spectacular. It looks like the displays in the store. We have watched so much more TV together as a family because the picture and the clarity of the sound. The audio previously was muddy and vocals got mushed in the bass, so it was loud but not clear. Well with 20 year old speakers, that made sense. Getting this receiver has made all the difference with the same 20 year old speakers. The audio is so much clearer. But I did go out and by a new center channel speaker and just got some Klipsch bookshelf speakers to take the sound to a new level.

I am using Denon AVR-S960H past one week. sound is nice and clarity also good. But one issue I am unable to I am using DENON S960H AVR for last one week. I am using 5Ghz Wifi in my home, One week AVR is working fine, now 5GHZ Wifi is not connecting in my AVR, while try to connect wifi 5 Ghz band it shows "Password Wrong" but I am given correct password. I am reset my router also. bust same issue in my AVR, I am updated AVR firmware also. But still problem is there. kindly provide solution.

Good system but took manual tuning to set up room acoustics. Auto-tuning with supplied microphone did not yield good results.

Needed a new, reasonable priced AVR that would have all the latest features, Dolby Atmos, and great sound for my new Klipsch speakers… this fits the bill on all fronts. I am truly impressed with the sound quality this produces and provides plenty of volume to create an amazing experience regardless of the audio source. Major upgrade on all levels from my Pioneer Elite AVR which just never satisfied me sound wise, remarkable difference in sound quality and dynamic presence. I actually bought the refurbished one and am pretty sure it was brand new, just repackaged (expertly with all the accessories. At $549 I don’t think you’ll find a better AVR, honestly you probably have to go above 1k to really improve…

The receiver is easy to set-up and operate, but does tend to run hot. I'm very happy with the sound quality, the pass through ability with earc, and the overall performance of the product.

I replaced a Marantz SR5011 with this unit. Could not be happier with the performance. Every bit as good if not better; with the added benefit of 8k and 120hz 4k. What’s not to like.

I upgraded my old Denon to this model. Now everything is working well such as e-arc, streaming music, etc. The sound is fantastic!

Product arrived well packaged with all accessories and in like new condition. Saving $150 with the refurb unit for me was a no brainer and couldn’t be happier with this purchase. The features are everything I needed and sound quality is awesome. Plenty of power to drive my Klipsch reference speakers and sounds much better than the Yamaha it replaced. Definitely geared towards movies the Dolby Atmos soundstage is expansive, all channel music stereo will melt ya with presence and power, and I love the pure direct mode, it is fantastic with vinyl and CD’s. Airplay works great as well as Bluetooth etc. Fantastic value all around… if you want a really, really good AVR at this price point this is the one!

Units shuts down unexpectedly. Not related to what is on the internet. No red light flashing. Disappointed.

I'm very satisfied with my denon s960h.. she serves her purpose with my 5.2.2 dolby atmos set up this receiver performs well.. the only reason I gave it 4 stars is at low volumes between 25-38 it is very hard to hear. Plus there are no pre-outs but at this time I don't need them.

I had to update my surround system because the Harmon Kardon AVR finally gave up after 8 years. This unit is great. It looks and operates like a brand new AVR. Excellent sound and picture and the ability to tune to my liking.

Beautiful and high quality piece of equipment. Works well in any room and the sound is exceptional. Worth every penny and more. Do your self a favor and don't try to save a few dollars. If you're an audiophile or would want to become one, then you need to have this. Mine will provide years of godd listening

I bought a refurbished receiver and so far it is working great! I never did get the set up directions to show on my television. Not sure what I did wrong, but I knew where all the important cables needed to go and got that part right without needing the manual. Once I figured out how to by-pass the set up menu and go to the manual set up everything was easy. I just turned on the tv and there was the sound. The radio, hooking up to my iPhone for streaming music, etc. was super easy and no instructions were necessary for me. It was common sense. Last, the sound of my speakers is noticeably better than my old Denon. I had to update to newer model because the old one would not stream music via bluetooth. Great job, Denon!

Impressive receiver, very smooth install, works well with a variety of situations

Purchase a Denon refurbished receiver Avr-S960H, saved about $150.00. Box was neatly wrapped, manual is on line, but you can download it, be prepared its close to 300 pages. Back to the receiver, I set it up 5.1.2 the atmos setup. I used the adjustments write out of the box except for the center speaker and the 2 back speakers. I increased the center speaker distance by 2 feet, and 2 feet subtraction for the back speakers. I have had several receivers in my life ranging from onkyo to pioneer elite and I have to say this had the best overall sound..I'm very happy with the purchase and recommend the refurbished receiver if you are looking to save some money.

It’s exactly what I needed. Future proof and the hero’s works great. The sound is on point. I have yet to use all the features but I’m extremely happy with what I have.

I'll make this as short as I can but I'm prone to being verbose. ; I have a home theater system and I game on console and PC and I've always hated having to choose between proper surround sound, by going from the console/PC into the AVR first, and the lowest possible input latency, by going into the tv first and arcing only downmixed 2.0 stereo sound back to the AVR. I bought this unit since it was the lowest price of all units and brands that had a 100% bypass mode as far as video processing goes and a "pure direct" audio processing mode. Not just "direct"... I was looking for the pure direct that shuts down unnecessary, for me, circuitry and even shuts off the front panel.

My goal was to be able to go from my game console/PC into the AVR and then to the tv so I got maximum audio fidelity and descrete channels without having to buy a new tv with eARC. I'm happy to say that the Denon AVR-S960H seems to add little or no extra input lag by having the video processing set to "bypass" and the audio set to "pure direct". There may be some input lag... I didn't buy a device to test it... but I can't perceive any on my own tests that I've done. Currently the ps5 doesn't yet support ALLM, VRR, or QFT (I'm not going to explain these as they're not really part of my review) but is supposed to in the future and this AVR does as well. But my point is you don't have to have all of those things to get what I feel is virtually no input lag... and I am picky as heck on this. I also can't speak to how well eARC, which should also solve my problem, works on this device as my tv doesnt have it to test with.

TLDR: I feel little to no added input latency when going from console/PC directly into this AVR as long as you have the settings correct.

Replaced a old Yamaha AV-695 Receiver with the AVR-S960H, and couldn't be happier. Sound modes & quality are great, and setup was easy and straight-forward.

Saved some $$ buying refurbished. Awesome deal, great product!

This unit is a nice avr it’s got about everything you need without breaking your bank account

I love this receiver. The set up is very easy, and the speaker calibration is excellent.

this unit does not have any outputs. I want to hook sonos up to it so i can stream all over sonos. Unfortunately there are no output jacks. When i called Denon i was told that sonos is a competitor so we eliminated any way to connect to the system. That is so bad!

Im not going to lie, Ive have an issue with unit. Sometimes when I select a button, like Media Player after selecting the Media it jumps back to TV on its own. Not sure why...

The receiver is excellent it's all that I hoped for. The on line manual at 300 plus pages is a little deep and confusing to me. You presume everyone knows and understandsee all the audio standards .I had to research dolby versus DTS. A few footnotes would have been a big help. But I'm very happy with it. My

Way more capability than I expected at this price. My only reasons for 4 stars instead of 5 are, it’s a little more complex than it really needs to be with all the apps and bells and whistles, and for some reason, it will just randomly decide to turn off for no apparent reason. It doesn’t do it often and it’s no big deal.

Purchased refurbished AVR-S960H-R.
Works really well, ton of features. Only issue is that on the product page they have the AVR-S750H listed as the first picture. That reciever has an HDMI input on the front. The AVR-S960H-R does not. So dont count on a front hdmi input with this reciever.

I bought the certified refurbished Denon AV receiver and it's as if it was new works great love the product sound is awesome!

I recently purchased this S960H at our local Best Buy, and it replaced my 5+ year old Denon S910W. The S910W was working perfectly, but I wanted a late model AVR with an updated processor along with other components. The sound quality from my 5.1 system has improved via watching DD movies, Wi-Fi is still a simple set-up, 1080p scaling to 4K, improved auto speaker calibration[Audyssy], software update went very smooth via Wi-Fi, and everything else is user friendly. The features on this AVR S960H, had what I needed, no more/no less, at a very favorable price. I highly recommend.

After reading up on brands and models, I settled on Denon (to replace my Onkyo) and was lucky enough to find an AVR-S960H in the Refurbished lineup offered online. Purchase went very quickly and I was dellighted. Two hours later, the Onkyo came back to life and I made a phone call to Denon to cancel my order. That also went very quickly and I was again delighted. Altogether, a very good experience with the AVR-S960H, but, as I said, very brief.

Denon is the best user friendly receiver. i have had 3 Denon receivers, then i tried the new Yahama RX 6A receiver and i did not like the interface at all. and it would not save my settings and the sound would take a few seconds to come on. My new Denon is right on par! and the sound is still awesome! i will Always stay with Denon!