Bose QuietComfort 35 Wireless Noise Cancelling Headphones II

Great sound and buffers the lawnmower motor. And the annoying neighbor!!

Since I am on the road a lot there's always a need for a little "peace and quiet" from the outside distractions; the Bose QuietComfort 35's are now my best friend particularly when taken long flights. I highly recommend them (along with some comforting music).

Noise cancellation poor as it comes through with a time delay that sounds like an echo. Noise cancelation poor as it comes through with a time delay and makes it sound like an echo when watching movies on TV with a Bluetooth adaptor. Also instructions for use and details too difficult to find online, simple written instructions are much more useful unless you are a techno geek.

I bought this as a Bday gift for my husband and he loved it! You can’t go wrong with Bose headsets. The noise cancellation feature works great!

I bought this today and realised that the sound quality is okay and the noise cancellation is okay as compared to the price that was paid for these headphones. No doubt Bose is meant for the quality of what I heard before and quality now, differs a lot. Also, the volume needs to kept high in order to listen to music or watching YT videos. Currently, I am using this with my iPhone 11 and iPad air 3 and yet the quality is okay. Wish there was an option to tweak equaliser to tweak the sound profile of these headphones because the sound profile is really low.

Problem: I have 2 Bose QuietComfort 35 series 2 headphones with me and both of them are facing the same problem. And both started along the same time period. After few minutes of using the headphones, the bluetooth gets disconnected and reconnects automatically without any user intervention. It is very annoying to have 700$ worth of headphones becoming useless (Especially during the pandemic time).

Note that I have had good experience with these headphones until this problem started. After the problem has started, the headphones irritated me more than the comfort :P

Troubleshooting:
I have tried the following.
1. Clearing the device list and repairing again.
2. Resetting the headphones.
3. Changing the Bluetooth name and repairing again.
4. Updating the firmware using "Bose updater". The software is at 4.5.2 (latest at the time of this review).
5. Tried connecting to Macbook, iPad, Windows and Android devices. And the problem is reproducible with all kinds of connections.

I have googled for solution. But then there is NO post which points to a working solution for me. It is kind of sad to see so many users facing the same issue, over multiple years, and there is no solution yet for this problem.

Don't trust the review ? Google for Bose and reconnect.

Before I get into it I will say I am using a iPhone X. Sound may vary slightly or significantly depending on the device you are using. To start of I will say I have owned a pair of black Bose QC35II for about 3 and a half years now. These are very special headphones. Some of you reading this might be thinking “jack you should have gotten the sony or the senhieser or the bowers & Wilkins” some of you reading this may want to know if you should get a pair of Bose QC35II or NC700. Simple answer. Get the Bose QC35II they are better in every aspect. Great for gaming, great for music, great for music. Now I’m gonna get nerdy and get into some specs and what I do to make these headphones better. What makes these headphones so special is the active sound management for every volume level. Bose has used this technology for years and years but every time they come out with a new headphone. It gets better and better. Low volumes sound rich and full. High volumes sound rich and full. High volumes on the QC35II can come off as sharp sometimes. I feel as if the Bose QC35II lean towards the iPhone users side. From better audio to ease of use the iPhone is superior. I think this may be due to the fact Bose works directly with apple to use the same audio codec as apple (aac). Below you will see some photos off the frequency response of the Bose QC35II. Very very well rounded headphones. The bass is clean and tight. Proper (excellent). The midrange is very crystal clear and adds almost like a echo presence to the music (fantastic) and the treble is wavy and can be sharp at high volumes. (Good but not great). I use a third party app for Spotify premium called “MyUra” With the app I am able to upsample. Choose how soft or hard the music is (algorithm) and i am able to change any frequency between 16hz and 32khz. This is good but you have to be proper when changing frequency response. Don’t just go all out with bass. These headphones have plenty of high and mid bass... what these headphones suffer in is very low LFE (low frequency extension/effects) I know that Samsung and lg have sound correction built into their phones. They play a series of frequencies and you click yes or no if you can hear it or not. Then it adjust the sound accordingly. Which is nice I’ve read good things about the sound correction on Samsung. keep in mind this is important, EVERYBODY’S EARS ARE DIFFERENT. These headphones are very comfortable. These headphones are also very special to me. They are red white and blue. I went for colors that represent the usa. And I’m just a kid from a small town in Ohio. But I love this country and that’s why I decided to create these headphones. These are not the kind of headphones to be working out with. Unless you are rich and can afford 10 pairs. The noise cancelling is now a little out of date since the NC700 came out. But still better than the NC700 in every aspect. I recommend the website “Rtings” for headphone reviews. They cover everything. And they also have a direct comparison between the Bose QC35II and the Bose NC700.

These worked great for a few years. However they randomly started turning on (even when toggle is turned to off). So essentially they are useless as every time I go to use them the battery is dead. As I researched this issue online it’s apparently quite common. I’ve contacted support and their solution is to purchase a new pair. Sadly I don’t want to spend more money on an item that I have no faith in and have to keep repurchasing every two years. I would recommend a different brand.

I got this as a gift recently and when I went to turn it on today, I noticed a muffled sound. I turned the item on and off and that's when the sound cut out completely on the right ear. I'm confused as to why this would happen considering how expensive the product is. I can also guarantee that I do not listen to the music at full volume, to the point where a speaker would stop working. I googled how to possibly fix this problem and apparently it's common for the right ear to stop working?

Purchased several weeks ago and after a good trial I am mega impressed with them. The short lead is a negligible feature, I inserted a magnetic adaptor to avoid strain with a 1metre usb lead.

I bought this headset about 6 months back and have been using this for my weekly plane rides. I found this set to have awesome sound quality and I love the battery life

Unbelievable bass, noise cancelling, comfortable, foldable and long lasting battery. WOW good.

Do not recommend buying these. The headphones are not user friendly. Big hassle setting up Bluetooth to windows computers. Music cuts out regularly if you move your head one way.

I have had my comfort headphones 2/12 yrs & this trip they didn’t work I charged them & checked my input it worked on other device but not my headphones. How do I check this, where is the secret button
Thanks for your assistance

I've been using Bose products for over 40 years. From their speakers and their headphones. I do get that there are other brands out there, but I've stuck with Bose and couldn't be happier. To me, they are the best...

I bought these and they are very good headphones for what i bought them for.

Pros:
Good noise canceling especially for ambient noise (planes, cars ecx)
Good sound quality
Easy to use and transport

Cons:
After awhile you realize they are very plain and not stylish. U may not care now but u will
The sound quality goes down considerably when you are on bluetooth

very disappointed with the design and functionality. no basic features making them useless. will not purchase Bose again, feel i got ripped off and the company has lowered its standards. cheap design, dumb useless buttons, but expensive product.

I bought these approximately 3 years ago now and used them every day throughout college in some way. They never fail me and have the best sound quality of any pair of headphones I have used. The battery life is insanely long and charges really quickly to 100%. They are without a doubt worth the money if you really want to never look for a pair of headphones again.

I am using Bose Quite comfort it’s been a year so soon the switch is gone n even before 6 months the cushion the top layer came off I was so disappointed after payin so much it’s nt durable waste of money

I travel quite a bit for business and I use both the new and old QC 35 headphones. The noise canceling feature is worth it hands down. By far the best headphones I've owned and makes long flight more enjoyable by blocking out engine noise and loud passengers. I haven't used the assistant feature on the QC 35 II so I can't give a review of that feature.

I bought them a little over a year ago. I was so excited as I had heard so many good things about this brand. They worked great for about 8 months then the right ear started to sound funny. I have contacted them a couple times before the year mark for the warranty and they told me to do a soft reset and an update. Nothing has changed except that time has passed so is the year for the warranty. Now they would exchange it for over $200. This is ridiculous. I was hoping these would last a while. I have to say that it's the first and last Bose purchase for me.

I got the custom QC35s in the summer of 2018. They looked amazing and were a HUGE improvement over my 2009 QC15s. They were comfortable, had a nice battery life, and were simply a pleasant investment. I took great care of them and one day the right driver stopped functioning. I reported this and Bose sent me a new pair with the same customizations! Best. Service. Ever. Since then I have been more relaxed with my headphones, and I can truly attest to their durability from being tossed around in my backpack, around my head/neck during runs/workouts. I've had this replaced version for almost 2 years now and functionally they're as good as they were on day 1, and aesthetically theres just some chipped paint around the swivel joints and the plastic pieces near the headband from extensive wear&tear and some wearing out of the actual ear-pads.

Initially I was very impressed with the noise canceling ability, sound quality, and battery life of the headphones. Unfortunately, after a few years of light use the power switch began to malfunction. Now I am unable to turn the headphones "on" or "off" by using the power switch. Instead, each time I charge the headphones they automatically turn on and automatically connect to both of my devices -- whether I am ready to use them yet or not. Due to this defect there is no way to conserve the battery power of the headphones rendering them unusable. I have been satisfied with multiple Bose products in the past; however, I simply cannot recommend this product. Is too expensive of a piece of technology to have such a fatal design flaw.

I have owned my QC35 2 headphones for over three years and they are still chugging away. I wore them once on a three leg, overseas flight that totaled 24 hours. Zero discomfort and the battery lasted THE ENTIRE TRIP!! Call quality is amazing and they are very easy to pair with your device.. don't need the app. I have put these up against my friends headphone.. Beats, Skull Candy and others... I win every time.. Comfort, Sound Quality, Noise Cancelling.. these things can't be beat.

I’ve been pretty hard on these headphones for over a year now and have had no problems whatsoever. I use them doing pretty much anything-working out, mowing the lawn, or plowing snow. These are top notch and definitely worth it.

I recently ordered and received a custom color pair of these, super excited and still happy just somewhat disappointed in the colors listed versus what you get... Ideally I would have made these all matte black with a pink highlight, but Matte isn't an option so I went with the sparkles, aka "Metallic Black"... well it should actually be listed as "Metallic Gun metal" or something along those lines because it is NOT BLACK. I'm still happy with the quality just not the color. Friendly heads up! If it were actually black like it should be it'd be 5 stars.

Do not spend money!!! Each day stalling on audio stream and only PC reset is help to repair it. BAD and UNCOMFORTABLE. Do not touch it. Deeply and strongly Un-Recommended !!!.

A replacement for my Bose Soundlink Headphones. Nothing wrong with the older pair, I just wanted the over ear set, rather than the on ear. The old pair will get a good home...

I truly love these headphones, I have had them and wore out the ear cushion a few months ago and ordered a replacement from Bose and it was easy to install and made my ears happy again!
I only have a problem with the app. I have 2 devices that I can connect with at a time and my Android samsung S10 always gets cut off when I am speaking which is sad.
My other device is an iPad and my app on my phone always reverts to the iPad which is infuriating.
I have updated my app on the Android store. Please update again soon :)
I do love these headphones so much, I am wearing them right now as neighbor is having a party and I just can't hear them :)

I received my Bose QC 35 II's and charged them up for 2 hours before I used them. There will be a green light to indicate that they have completed charging. I was greatly excited to use these headphones because they claim to be one of the best headphones for noise cancellation, which is what I need for quarantine times to block off the loud noises going on in my environment. During my first switch of a button to turn it on for the first time, 30 minutes in, my disappointment occurred when the Bose QC 35 II headphones began to randomly disconnect THREE times. I checked the Bose connect app and all the software updates, and it's updated. Upon, googling, "Bose QC35 II's Bluetooth Disconnect," there were a lot of issues that arose recently for these headphones randomly disconnecting. I'm going to have to see if there will update their driver or if Bose's FAQ will have answers on their website. If this isn't resolved, I'm going to return these products for the Sony WH-1000XM3 because those don't seem to have these issues while Bose seems to have a lot of problems and poor customer service.

I had the headphones for about a year, and then one of the screws that held the cup in fell out. they don't sell replacement screws, even though there is a forum dedicated to problem that they have addressed but not helped at all. i do not recommend.

I bought these a few weeks ago and have been using them non-stop since. The sound quality is amazing, especially for music. The noise canceling ability is great, as I'm studying a lot and need to not be disturbed. It's also been very useful that the headphones can be connected to my phone and laptop at the same time.

The only downside to these headphones is that the bluetooth range is mediocre. I notice the headphones have trouble staying connected if my phone/laptop is no longer in my line of sight. Regardless of how far away I am, my music will start to skip.

These headphones are literally the best purchase I've made. I'm highly sensitive to noises and I wear these almost everywhere for long periods of time. They effectively block out noises and I am able to concentrate when I work, study, etc. They are even comfortable to wear to sleep to block out noise. I highly recommend these headphones.

the best headphones available at Bose till now, the sound quality is amazing and very comfortable and light, the battery also good but not great comparing to other products in other shops.
also the App (Bose connect) have alot of flaws and issues.. does not work properly, very weak app.
Voice pick up is not bad..

if they fix the app and they improve the battery life..
overall still a great product and satisfied with it.

When I first received these headphones as a gift, I was quite excited. The first few weeks with them went fine, as I was using them paired with my phone (due to not being home during holidays). A few months ago I had them paired with my windows computer, and had sub par results.The communication and playback links with Bluetooth are tricky with Windows. Regardless, using them just for listening was still a let down. The headset will not connect with Windows any longer, and barely works with iOS.

The noise cancellation is not as good on this set as previous versions I have owned. The sound quality is eclipsed by competitors' products at cheaper price points. The firmware updates they release continually lead to further issues, and they do not support going back to firmware versions that worked for you (because to them it is not your property, you're just leasing it). The support from Bose is abysmal, and they refuse to adapt. Bluetooth has stopped working for these almost entirely. There are continuous connection issues with my phone, and the Bose "support" team stick to the narrative that if Windows computers have issues, it's a Windows problem. The problem with this logic is that other devices connect flawlessly, but none of Bose products communicate with Windows. I hate the idea of being limited in the way I want to use a product because the company refuses to look at their own issues.

Do yourself a favor, and go buy Sennheiser or some other like brand.

Really impressed with the headphones, noise cancellation is great! So comfy as well and have great Bose sound quality, I always go with Bose for all my earphones and headphones.
But unfortunately the carry case they come with is a real let down, ive only been using them for almost a month and the zip on the case is broken and I’m worried my headphones are going to fall out of them and break :/ I’ll have to buy one from another manufacturer as I don’t think a replacement case is going to be any better. So buy the headphones and consider buying another case for when the zip breaks. It’s like the headphones are too big for the case so it struggles

The headphone is good and works fine. However the customization did not work well. They used a different tone of blue in one of the headphone cups. Probably a different batch of paint or a mistake.

They seem to drop bluetooth on when using wnidows computers, they get confused and drop video calls.
The Bose forum says, update and re-pair them to the computer and if that doesn't help call us.
You call and they offer you a discounted price on buying a new pair
Poor product, poor support

The Good- Sound quality is top notch. Very easy to use. Battery feels never ending. Connection is seamless. Bose app makes customisation easy. Noise cancelling is super.
The Bad- After a year, ear cups start to tear a bit. Long periods of listening not recommended as ears get a bit hot.

I got these headphones a month ago and I absolutely adore them the sound and clarity are out of this world thank you Bose

We struggled with a home with a business and all the typical noise that comes along with it. These headphones allow both my wife and I to focus and work uninterrupted by noises through the day.

I recently started to use the headphones on the farm running equipment. I’ve found it to be a great way to have tunes and ear protection at the same time. I was worried about the headphones getting damaged or dirty but have done everything from torching steel to operating large diesel machinery.

I loved my QuietComforts at first, but after owning these for a little over a year I will never buy another Bose product again. My headphones will randomly turn on by themselves while in their case, so when you go to use them they are always dead. This becomes extremely frustrating when you charge them the night before a 5 hour flight then sit down on the plane and find out you wont have head phones for the next 5 hours. If you read the Bose forums you will find that this is a very common issue, but yet Bose has done nothing to solve it or make their customers right. I have contacted customer support multiple times and all they say is that there is nothing they can do, but you can buy a new pair... I will not waste my money on this product again and have to deal with this poorly run customer support staff.

I bought this headphone some two years ago. The sound, although not spectacular, is quite adequate. (I listen to classical music.) The earpieces are bulky, therefore uncomfortable when lying down. It attenuates sound only at certain frequencies, such as airplane motor or AC noise. This is my second Bose headphones. Time to try another brand.

I just bought this headset to use for talking on the phone and for dictation. Problem: plays all audio from mic through headphones. For example, it plays all my key strokes through the headset, and when on phone, it plays my voice through the speakers. Apparently, this is called "Sidetone" and according to the forums, it cannot be disabled. In short, these are only good for use as speakers. Very disappointed.

I have been using these regularly for eight months now. Today a rumbling noise appeared in the right ear when using noise cancellation

Very happy. Had nice feel and awesome sound quality. Like all bise products. Also have the Wave system...
Good after sales service..
Service centre centrally located at prabhadevi dadar.

Earphone works great and has great acoustic and noise canceling. However, the ear cushion doesn’t last long and I couldn’t replace. It means, short life! Disappointed within this large investment

I bought this product in Jan of 2019, the mid-night blue version. Very easy to set-up and use. The quality of noise cancellation is very good. Though your neighbours can hear what's playing at high volumes. Most painful experience was on 2 accounts. 1. After upgrade to V4.5.2 the device would reset after 20 mins and the only way to recover was via power cycle. Unfortunately this is a known problem highlighted on several Bose community forums and most surprisingly all customers complained about the same when they reached out to service centers in their respective regions - "Your product is outside of warranty & Please replace your headset. We can offer you a discounted price for the older one". So surprising and didn't expect a brand like Bose to solve the problem this way instead of investigation what's causing the problem in first place. 2. Second more irritating problem is the quality of ear pads, they just wear-out and are not a reflection of a brand like Bose. I typically use my headphones only for my work and leisure in a extremely comfortable environment conditions. I don't think my earpads have every tasted my sweat :-). The most difficult problem is that the replacement earpads are quite expensive and you don't get them in any other colors apart from Black/Grey. Bose literally scores a -5 in terms of product support in my opinion.

They sound decent but they have an extreme amount of latency. Strictly for music and not for watching movies, as the latency is so high the dialog is out of sync with what you see. Surprised for the money this is an issue.

I honestly wanted to like this so much, my dad got these for me as a gift which was so nice of him seeing how much they are. I hate to say he wasted his money, it breaks my heart I want to like these but these headphones have caused nothing but headaches. I'm really sensitive to noise because I have misophonia and my headphones are often my refuge from the world so I have high expectations. They were broken with these expensive ones, higher price doesnt always mean better.

It gets caught in my hair, makes an annoying popping sound whenever you move your head the older it gets, is a pain in the butt to connect to a new device, I couldn't even get it to connect to my new phone even though everything else connected with relative ease, but these headphones kept trying to connect to my old phone which I still have but it doesnt connect to mobile networks anymore so it got stuck on that and I gave up to come write this review because I'm tired of these headphones. I much prefer my other ones that I have, which is so disappointing given the circumstances . I'd say go buy another pair that's cheaper and better.